Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies.  The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your difficulties. Agencies we work with include: AdviceNI, MLAs, housing support officers, health visitors, social services and  local charities.

Step 1 – Contact an Agency

They will discuss your situation and supply you with a foodbank voucher where appropriate.

Here are the contact details for some of our Agencies


0800 915 4604 (free)

Advice Space

0300 1233 233            Also see website

South Belfast Alliance Party Office – Paula Bradshaw MLA

028 90 328162

South Belfast DUP Office – Edwin Poots

028 90 135316

People Before Profit – Paul Loughran

077 5231 5816

South Belfast SDLP Office – Claire Hanna

028 90 996066

Sinn Fein Councillor Geraldine McAteer

077 9516 0028

The Society of St Vincent de Paul

028 90 351561   Email [email protected]  or website


If you are a Refugee or Asylum Seeker your most appropriate agency might be-   Homeplus – 028 90 311836


If you are Roma your most appropriate agency might be-   Forward South Roma helpline  078 4231 0477


If you have any problems getting a voucher please call us on 077 4333 2489 or email [email protected] or click here 


Step 2 – Wait for a phonecall to arrange your appointment

Once your referral has been made a member of our team will contact you to arrange your appointment at one of our centres.  When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll assist you to select your own food and toiletries  We’ll also help to support you in any other ways that we can. We can offer onward referrals to other sources of appropriate help if desired.  Our aim is to provide non-judgemental support at the point of crisis.

If you have any further questions our FAQ’s page may help, or feel free to give us a call.


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