Get Help
How to get help
If you need help from our foodbank there are a few simple steps to follow.
The most important step is to get a foodbank voucher.
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your difficulties. Agencies we work with include: AdviceNI, MLAs, housing support officers, health visitors, social services and local charities.
Step 1 – Contact an Agency
They will discuss your situation and supply you with a foodbank voucher where appropriate.
Here are the contact details for some of our Agencies
AdviceNI
0800 915 4604 (free)
Advice Space
0300 1233 233 Also see website https://www.advicespace.me/
South Belfast Alliance Party Office – Paula Bradshaw MLA
028 90 328162
South Belfast DUP Office – Edwin Poots
028 90 135316
People Before Profit – Paul Loughran
077 5231 5816
South Belfast SDLP Office – Claire Hanna
028 90 996066
Sinn Fein Councillor Geraldine McAteer
077 9516 0028
The Society of St Vincent de Paul
028 90 351561 Email [email protected] or website http://www.svp.ie/gethelp
If you are a Refugee or Asylum Seeker your most appropriate agency might be- Homeplus – 028 90 311836
If you are Roma your most appropriate agency might be- Forward South Roma helpline 078 4231 0477
If you have any problems getting a voucher please call us on 077 4333 2489 or email [email protected] or click here
Step 2 – Wait for a phonecall to arrange your appointment
Once your referral has been made a member of our team will contact you to arrange your appointment at one of our centres. When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll assist you to select your own food and toiletries We’ll also help to support you in any other ways that we can. We can offer onward referrals to other sources of appropriate help if desired. Our aim is to provide non-judgemental support at the point of crisis.
If you have any further questions our FAQ’s page may help, or feel free to give us a call.